Support Center
We're here to help you with any questions or issues. Find answers to common questions or reach out to our support team.
Frequently Asked Questions
How do I create an account?
Creating an account is quick and easy. Click on the "Get Started" or "Sign Up" button on the homepage. You'll be asked to provide your email address, create a password, and choose a username. After verifying your email, you'll have full access to all features and games on our platform.
How do I reset my password?
If you've forgotten your password, go to the login page and click on "Forgot Password" link. Enter your registered email address and you'll receive password reset instructions via email. The link in the email will allow you to create a new password. Make sure to check your spam folder if you don't see the email.
What games are available on the platform?
We offer a wide variety of games across multiple genres including action, adventure, strategy, puzzle, racing, sports, and role-playing games. Our library is constantly expanding with new releases from top developers. You can browse all available games in the Games section and filter by genre, popularity, or rating.
How do I contact support?
You can reach our support team through multiple channels. Use the contact form below to send us a message, email us directly at support@upmegames.com, or visit our community forum where other players and moderators can help. Our support team typically responds within 24 hours during business days.
Is the platform free to use?
Yes, creating an account and accessing the platform is completely free. Many games are available to play for free, while some premium games may require a purchase or subscription. We also offer a premium membership with additional benefits like exclusive games, priority support, and ad-free experience.
Can I play games on mobile devices?
Absolutely! Our platform is fully responsive and optimized for mobile devices. You can access and play games on smartphones and tablets through your mobile browser. We also offer native mobile apps for iOS and Android devices, available for download from the App Store and Google Play Store.
Contact Us
Have a question or need assistance? Fill out the form below and our support team will get back to you as soon as possible.
Additional Resources
Documentation
Browse our comprehensive documentation for detailed guides, tutorials, API references, and best practices to help you get the most out of our platform.
View Documentation →Community Forum
Join our active community forum to connect with other players, share tips and strategies, get help from experienced users, and participate in discussions.
Visit Forum →Video Tutorials
Watch step-by-step video tutorials covering everything from getting started to advanced features. Our video library is regularly updated with new content.
Watch Videos →